Natterbox CTI, Natterbox Wallboards
EMEA, Wallboards v2 (Flightdeck)
March 7, 2025 9:43AM GMT
[Investigating] We are currently investigating performance issues impacting a small subset of customers' wallboards and the ability to change availability states via the CTI. Our technical team is actively working to resolve the issue as quickly as possible.
We will update our status page with further details as our investigation progresses.
March 7, 2025 10:17AM GMT
[Monitoring] Our technical teams have implemented measures to restore service for affected customers.
To ensure these updates take effect, please log out of Salesforce, close the Webphone browser window, and then log back in.
If you continue to experience any issues, please reach out to our support team for assistance.
March 7, 2025 10:44AM GMT
[Resolved] Following a period of close monitoring, we have confirmed there have been no further occurrences of the issue, and the Natterbox platform is fully operational. The incident is now closed.
We apologise for any inconvenience this may have caused.
Please contact our Customer Support Team if you experience any further issues.
