Call Connectivity IssueFully Operational
Components
Natterbox CTI
Locations
EMEA
June 10, 2024 9:14AM BST
[Investigating] We are aware of Call Connectivity Issues impacting inbound calls for a small subset of customers. Our technical team is actively working to restore full call connectivity as soon as possible.
We will update our status page with further details as our investigation progresses.
June 10, 2024 10:19AM BST
[Monitoring] Internal testing and customer confirmation have confirmed that call connectivity on inbound calls has been successful and the platform is fully operational.
Our team is continuously monitoring the platform closely and will remain proactive in addressing any service issues that may arise.
June 10, 2024 11:12AM BST
[Resolved] Following a period of close monitoring, we have confirmed there have been no further occurrences of the inbound call issue reported by a small subset of customers.
The Natterbox platform is fully operational and the incident is now closed.
Please contact our Customer Support Team if you experience any further issues.
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