Active Incident

Incident Status

Information

Components

3rd Party Integrations

Locations

Email notifications



June 21, 2024 6:08PM BST
[Identified] We are currently aware of an issue whereby email notifications are not being sent to a small subset of our customers. Our team is actively investigating the root cause and working to resolve the problem. We will update our status page with further details as our investigation progresses.

Natterbox CTI




Fully Operational

Call Routing & Policies




Fully Operational

Natterbox Service Cloud Voice




Fully Operational

Natterbox Freedom Web




Fully Operational

Natterbox Freedom Mobile




Fully Operational

Natterbox SMS




Fully Operational

Natterbox Wallboards




Fully Operational

Telephony Network




Fully Operational

Natterbox Administration Systems




Fully Operational

Call Recording & Speech Analysis




Fully Operational

3rd Party Integrations




Information

PCI Payments




Fully Operational

Documentation




Fully Operational

Locations