Natterbox Service Status

Conversational AIFully Operational

Incident Status

Fully Operational

Components

Call Routing & Policies

Locations

APAC, EMEA, North America

June 20, 2026 7:08PM BST

IDENTIFIED

We are aware that a very small number of customers may have experienced issues with their Conversational AI agents today. These issues should now be resolved. If you are still experiencing problems, please do not hesitate to reach out to our support team, who will be happy to assist. We apologise for any inconvenience caused.

Natterbox CTI

APAC EMEA North America

Fully Operational

Call Routing & Policies

APAC EMEA North America

Fully Operational

Natterbox Service Cloud Voice

APAC EMEA North America

Fully Operational

Natterbox Freedom Web

APAC EMEA North America

Fully Operational

Natterbox Freedom Mobile

Android App iOS App

Fully Operational

Natterbox SMS

APAC EMEA North America

Fully Operational

Natterbox Wallboards

Wallboards v1.5 (Wbapp) Wallboards v2 (Flightdeck)

Fully Operational

Telephony Network

APAC EMEA North America

Fully Operational

Natterbox Administration Systems

Legacy Natterbox Portal Natterbox For Salesforce Admin Console

Fully Operational

Call Recording & Speech Analysis

Natterbox Insight Live Call Transcription Call Recording Services

Fully Operational

3rd Party Integrations

Salesforce MS Teams Text-to-Speech Voice transcription SMS notifications Email notifications

Fully Operational

PCI Payments

APAC EMEA North America

Fully Operational

Documentation

Knowledge Base Site

Fully Operational

Conversational AIFully Operational

Locations

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