All Systems Operational

Natterbox CTI




Fully Operational

Call Routing & Policies




Fully Operational

Natterbox Service Cloud Voice




Fully Operational

Natterbox Freedom Web




Fully Operational

Natterbox Freedom Mobile




Fully Operational

Natterbox SMS




Fully Operational

Natterbox Wallboards




Fully Operational

Telephony Network




Fully Operational

Natterbox Administration Systems




Fully Operational

Call Recording & Speech Analysis




Fully Operational

3rd Party Integrations




Fully Operational

PCI Payments




Fully Operational

Documentation




Fully Operational

Locations

Scheduled Maintenance

Natterbox Community UpgradesScheduled Service Update

Schedule

July 31, 2023 4:30PM - August 2, 2023 4:30PM BST

Components

Natterbox Administration Systems

Locations

Description

The Natterbox community is undergoing a number of upgrades as we transform to the Natterbox digital experience. Over the next 48h (subject to change), access may be interrupted while your existing contact details get updated and moved to the new experience. After the change is complete you will notice a new login page and a more streamlined look. Depending on your access level you will be able to: Manage, add or change contacts for your organization (depending on access) Raise a support ticket and see any updates for your entire organisation or just on an individual level (depending on access) Access the new LMS (launching in Q3) with the following features: Interactive courses all around the Natterbox products Courses with exams and personalised Natterbox certification Quizzes, forums and direct feedback to the training team Webinars and Live training And more to be announced in the near future. During this transitionary period the Natterbox Knowledgebase at docs.natterbox.com will remain available as will all content within. If you experience any issues with your access after the upgrades have been completed please contact: community-team@natterbox.com