All Systems Operational

Natterbox for Salesforce




Fully Operational

Freedom for Salesforce (CTI)




Fully Operational

Cloud PBX




Fully Operational

Contact Centre (Salesforce routing and reporting)




Fully Operational

SIP Trunking




Fully Operational

Administration Portals




Fully Operational

External Services




Fully Operational

External Services

Locations

Scheduled Maintenance

Natterbox Community UpgradesScheduled Service Update

Schedule

July 31, 2023 4:30PM - August 2, 2023 4:30PM BST

Components

Administration Portals

Locations

Natterbox Community - https://success.natterbox.com/s/

Description

The Natterbox community is undergoing a number of upgrades as we transform to the Natterbox digital experience. Over the next 48h (subject to change), access may be interrupted while your existing contact details get updated and moved to the new experience. After the change is complete you will notice a new login page and a more streamlined look. Depending on your access level you will be able to: Manage, add or change contacts for your organization (depending on access) Raise a support ticket and see any updates for your entire organisation or just on an individual level (depending on access) Access the new LMS (launching in Q3) with the following features: Interactive courses all around the Natterbox products Courses with exams and personalised Natterbox certification Quizzes, forums and direct feedback to the training team Webinars and Live training And more to be announced in the near future. During this transitionary period the Natterbox Knowledgebase at docs.natterbox.com will remain available as will all content within. If you experience any issues with your access after the upgrades have been completed please contact: community-team@natterbox.com