Natterbox Service Status

SMS delivery Reduced Performance

Incident Status

Reduced Performance

Components

Natterbox SMS

Locations

APAC, EMEA, North America

February 20, 2026 4:21PM GMT

INVESTIGATING

We are currently aware of some service issues with SMS delivery and are working to resolve. We will update our status page with further details as our investigation progresses.

Natterbox CTI

APAC EMEA North America

Fully Operational

Call Routing & Policies

APAC EMEA North America

Fully Operational

Natterbox Service Cloud Voice

APAC EMEA North America

Fully Operational

Natterbox Freedom Web

APAC EMEA North America

Fully Operational

Natterbox Freedom Mobile

Android App iOS App

Fully Operational

Natterbox SMS

APAC EMEA North America

Reduced Performance

Natterbox Wallboards

Wallboards v1.5 (Wbapp) Wallboards v2 (Flightdeck)

Fully Operational

Telephony Network

APAC EMEA North America

Fully Operational

Natterbox Administration Systems

Legacy Natterbox Portal Natterbox For Salesforce Admin Console

Fully Operational

Call Recording & Speech Analysis

Natterbox Insight Live Call Transcription Call Recording Services

Fully Operational

3rd Party Integrations

Salesforce MS Teams Text-to-Speech Voice transcription SMS notifications Email notifications

Fully Operational

PCI Payments

APAC EMEA North America

Fully Operational

Documentation

Knowledge Base Site

Fully Operational

SMS delivery Reduced Performance

Locations

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