Natterbox Service Status

CTI Fully Operational

Incident Status

Fully Operational

Components

Natterbox CTI

Locations

APAC, EMEA, North America

February 24, 2026 9:45AM GMT

INVESTIGATING

We are aware of some CTI issues and are currently investigating the issue. We will update our status page with further details as our investigations progress.

February 24, 2026 10:55AM GMT

MONITORING

We are aware of an issue affecting some customers CTI today. This has since been resolved however we will continue to monitor. If you continue to experience CTI issues, please reach out to Customer Support.

Natterbox CTI

APAC EMEA North America

Fully Operational

Call Routing & Policies

APAC EMEA North America

Fully Operational

Natterbox Service Cloud Voice

APAC EMEA North America

Fully Operational

Natterbox Freedom Web

APAC EMEA North America

Fully Operational

Natterbox Freedom Mobile

Android App iOS App

Fully Operational

Natterbox SMS

APAC EMEA North America

Fully Operational

Natterbox Wallboards

Wallboards v1.5 (Wbapp) Wallboards v2 (Flightdeck)

Fully Operational

Telephony Network

APAC EMEA North America

Fully Operational

Natterbox Administration Systems

Legacy Natterbox Portal Natterbox For Salesforce Admin Console

Fully Operational

Call Recording & Speech Analysis

Natterbox Insight Live Call Transcription Call Recording Services

Fully Operational

3rd Party Integrations

Salesforce MS Teams Text-to-Speech Voice transcription SMS notifications Email notifications

Fully Operational

PCI Payments

APAC EMEA North America

Fully Operational

Documentation

Knowledge Base Site

Fully Operational

CTI Fully Operational

Locations

Subscribe to receive status updates by email

Subscribe to receive status updates by webhook

Subscribe to receive status updates via RSS